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servicedesk.us@negometrix.com
US: (724) 888-5294
Mon-Fri: 9am - 11am EST
Contact EU office:
support-nl@mercell.com
EU: +31 (0)85-001 4593
Mon-Fri: 9am - 5pm
Contact BG office:
servicedesk-bg@mercell.com
BG: +359 2 4915202
Mon-Fri: 9am - 5pm
Knowledge base
Essential information
General
1
I already got an account. Do I need to register again?
Mercell Source-to-Contract - General
General
18
Hello! We are Mercell
File formats to be uploaded and upload limit
Cache and Cookies
FAQ GDPR (EU)
Use of Internet Explorer
Manage organization profile and colleagues
Find out who your organization administrator(s) are
Assigning user rights
How to add commodity codes
Copying text from Miscrosoft Word to Mercell Source-to-Contract
I do not receive e-mail(s) from Mercell
Available file extensions in Mercell Source-to-Contract
Question & Answer for the new name of Negometrix4
Identify your tender management module
The web address of Mercell Source-to-Contract (EU) is going to change
The web address of Mercell Source-to-Contract (EU) is going to change (FAQ for suppliers)
Single Sign On Update Metadata Federation URL
Single Sign On Update Metadata Federation URL (US Only)
Register and Login
6
Login and password
'Account not verified'
Change organization with your own account
Register on Mercell Source-to-Contract
Login as existing user on Mercell Source-to-Contract
Register organization - Organization already exists
Invitations
2
Invitation received?
I have been invited as a participant for a solicitation
Mercell Source-to-Contract - Buyers
Licenses
3
Licenses
Basic license
Process manager
Colleagues
1
Colleagues
Templates
4
Supplier invitations
Create and manage templates
Assessment and Award
Copying questionnaires
Process manager
1
Process manager
User rights
1
User rights
Planning
2
Planning set up
Setting Up Multiple Rounds
Team
1
Team management
Messages
4
Send and delete messages
Search, filter and label messages
Sending messages to multiple parties
Announcements
Properties
5
How do I give the solicitation (RFP, ITB, RFQ) a name and description?
Visibility properties for suppliers
What is a project initiation document?
Allow multiple quotations
Drafts (Editing a Solicitation in the Offer Phase)
Content (basic)
3
Suppliers cannot see the documents
Will contents be visible automatically when I have set up a schedule?
Can I invite suppliers in advance, but not yet give them access to the documents?
Content (Advanced)
7
Question types
Product List
Import product list from Microsoft Excel
Assessment model
Rating scale in percentages (example)
Conditional questions
Applying the digital UEA (EU)
Round Settings
5
Round settings
Utility Index (EU)
Relate price score to lowest price (EU)
Points system
Grant by value
Suppliers
3
What suppliers see in the invitation
When to invite suppliers to my solicitation
Invite yourself for a solicitation
Q & A
4
Question & Answer
Import answers into Question & Answer
Assign questions to colleagues
Add question as buyer in Question & Answer
Vault
2
The digital vault
Export quotation(s)
Publication (EU)
4
Publish a market consultation (EU)
Rectify publication from Tenderned/TED (EU)
Publishing a tender on TenderNed and Mercell Source-to-Contract (EU)
EU Clean Vehicles Directive (EU)
Evaluation (Basic)
1
Fill in your evaluation
Evaluate (Advanced)
5
Setting up an evaluation team
Evaluate Offers (being invited as an Evaluator)
Evaluate Dynamic Purchasing System (DPS) applications
Add final Evaluation in supplier evaluation (consensus scoring)
Implementing a price correction after opening the safe
Award
6
Finalize the award
Send award message
Approval on Award Advice
Send award letters
Create Verification questions
Send and review verification questions
Notifications
1
Notifications (Automatic)
Tasks
1
Tasks overview
Templates
Articles
0
Mercell Source-to-Contract - Release Notes
Release Notes
4
Release Notes 2023
Release Notes 2022
Release Notes 2021
Release Notes 2020